Essential skills for the new supervisor
Explore the basics of supervision such as how to set clear expectations, how to delegate effectively, give positive and corrective feedback as well as how to coach for improved performance for health and human service professions.
Presented by SickKids Centre for Community Mental Health Learning Institute
Live webinar: May 11, 2021 | 9 a.m. to 4 p.m.
Facilitator: Susan Geary, PhD
This training is suitable for: New supervisors or those who hope to take over a supervisory position in the future. It is also suitable for experienced supervisors who would like to fine-tune their supervisory abilities in health and human services
Description: Building a solid foundation on which to incorporate good supervisory practices in the first step in providing effective supervision to employees. This training will focus on the multi-faceted role of the supervisor. Participants will learn how to delegate work and to set clear standards for performance. They will also learn the best practices in giving feedback as well as how to coach employees for improved performance. Interviewing strategies (how to hire the right person the first time round) will also be covered. Time management skills will also be discussed so that supervisors can free up the time required to supervise effectively. First time supervisors, team leaders with supervisory responsibilities and experienced supervisors will find this course very useful.
Learning objectives:
• Clarify the difference between a supervisor, manager and leader
• Discuss how to make the transition to supervisor
• How to set goals and clarify expectations with employees
• Delegate effectively
• Understand the needs of employees with different temperaments
• Give positive and constructive feedback
• Coach an employee for improved performance
• Manage your time effectively
Registration fees: $250. Student and group rates are available.
For more information and full registration details please visit https://cvent.me/EgZLDD
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