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Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)


Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)

Announcing the new 7th Edition of Therapeutic Crisis Intervention TCI Trainer Certification! This trauma-informed crisis intervention program is now ready to resume in-person training with strict Covid-19 protocols in place.

Changes in this latest edition include:

  • TCI Theory of Change
  • Updated material based on new and additional research and information
  • Updated safety information
  • More information and activities focused on use of self and self-awareness, working in the milieu, the effects of complex trauma and toxic stress on children and young people, and use of trauma informed practices to prevent and de-escalate crises
  • Adjustments in TCI activities based on our experience over the past 10 years

The intensive five-day train-the-trainer course provides staff with in-house training capacity in the TCI curriculum which is an approved crisis intervention training program of the Ontario government. Note: You can decide whether or not you want training for certification in some, all or none of the physical portion of the training.

The purpose of Therapeutic Crisis Intervention (TCI) is to provide a crisis prevention and intervention model which will assist an organization in:

  • Preventing crises from occurring
  • De-escalating potential crises
  • Effectively managing acute crisis phases
  • Reducing potential and actual injury to children and staff
  • Learning constructive ways to handle stressful situations
  • Developing a learning circle within the organization

The program teaches: crisis prevention and de-escalation skills and physical intervention techniques that respect the dignity of the worker and the young person. The program will also prepare participants to conduct their own TCI training. Participants will learn; to teach TCI techniques, including how to supervise safe restraint practice sessions, how to use practice sessions and training aids in agency programs, how to handle resistance to training and to evaluate trainees’ skills.

Program Outline

Day 1: Crisis as Opportunity. Crisis is defined and ways that adults can prevent a crisis situation are identified. Participants are taught how to maintain self-control in preventing or handling a crisis through awareness of personal feelings and values, the young person’s needs and wants, and environmental effects on behavior.

Day 2: Triggering and Escalation. Verbal and nonverbal techniques for crisis prevention and de-escalation are presented. How to avoid crisis cycles, use protective interventions, and methods to de-escalate a potentially violent child are practiced.

Day 3: Escalation, Outburst and Recovery. Life Space Interviewing techniques are taught and methods to deescalate a potentially violent child are practiced. The rationale for safety interventions is explained and situations when restraint should and should not be used are discussed. The use of various physical intervention techniques and safety concerns are discussed and practiced.

Day 4: Outburst and Recovery. Participants practice Life Space Interviewing. Safety concerns and documentation issues are discussed. Participants have opportunities to practice the use of various physical intervention techniques.

Day 5: Implementing the TCI System. Life Space Interviewing is practiced and the elements of the TCI system are reviewed. All participants are tested for certification.

Participants have the chance to practice conducting activities to gain immediate training experience. Training techniques such as the use of role plays, small group discussions, guided fantasies; conducting practice sessions, and using audiovisual aids will be demonstrated.

Intended Audience

This course is for trainers, managers, counsellors, and care workers capable of training therapeutic crisis intervention techniques. If participating in the physical intervention part of the program, participants must be capable of moderate physical activity.

Materials: Participants receive a trainer’s reference and activity guide, a DVD and PowerPoint CD, and a student workbook.

Upon successful completion of the program and testing, certified TCI trainers become part of an international network of TCI trainers. This network serves to help trainers share experiences, innovations, modifications, and difficulties in implementing training programs in their respective agencies. Trainers will receive a newsletter and opportunities to attend TCI Update Training. Participants receive materials and resources to assist them in presenting a high quality in-service.


  1. Proactively prevent and/or de-escalate a potential crisis situation with a child or young person.
  2. Manage a crisis situation in a therapeutic manner, and, if necessary, intervene physically in a manner that reduces the risk of harm to children and staff.
  3. Process the crisis event with children and young people to help improve their coping strategies.
  4. How to effectively deliver TCI training in own agency.

If you need any TCI Workbooks, Certificates of Attendance, etc., you can order them through Safeguards. Click Here to order.


Instructors, RCCP, Cornell University


As this is an in-person training, COVID-19 protocols will be in place to provide a safe environment.

March 7-11, 2021
8:45am- 5:00pm ET


Member fee/Frais des membres $2,994.50 (Includes HST)

Non-member fee/Frais des non membres $2,994.50 (Includes HST)

Note: Group Discounts not applicable for TCI Training

REGISTER: Register for March 7-11, 2022

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