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Trauma-Informed Care: Building Capacity for Direct Support Professionals


Trauma-Informed Care: Building Capacity for Direct Support Professionals

People with developmental disabilities experience mental health issues as a result of physical, emotional and sexual abuse and neglect in greater numbers than the general public.  Behaviors are often mistaken as non-compliance, manipulative, and attention-seeking when in actuality they may be a response to earlier experiences of trauma.  Through understanding the neurobiology of trauma, participants will begin to reshape their view of behaviors and develop a toolbox of evidenced-based strategies to effectively support those in their care.

Understanding the impact of trauma on one’s development, identity and behaviours is imperative when providing support.  This Trauma-Informed Care: Building Capacity for Direct Support Professionals training will explore the neurobiology of trauma and its impact on those with a developmental disability and/or mental health problems.  It will offer a reframing of behaviours through a trauma-informed lens.  Participants will walk away with a toolbox filled with strategies to best support individuals using evidenced-based strategies.

Trauma-Informed Care: Building Capacity for Direct Support Professionals will use a variety of modalities to meet the diverse needs of learners such as audio/media, interactive activities, and times for reflection.


1) Describe types of trauma, their effects and impacts

2) Understand the neurobiology of trauma

3) Identify signs and symptoms of trauma

4) Reframe their understanding of behaviours through a trauma-informed lens

5) Develop a toolbox of strategies

Note:  For those who may have taken “Trauma-Informed Supports: Building Capacity for Direct Support Professionals”, this is a similar training with a few new components.


Leah Jeffery, MSW, RSW

Leah Jeffery is a Registered Social Worker with a degree in Psychology and a Master’s in Social Work.  She has spent the last two decades working in the field of mental health and developmental disabilities.  She currently works as a Clinical Manager within the Developmental Sector supporting a team of diverse clinicians who support adults with intellectual disabilities and is a part time professor at Mohawk College in the Continuing Education department where she teaches within the Human Services programs. She has been teaching Mental Health First Aid and training in Trauma and Developmental Disabilities for over 10 years.  She has worked in Canadian Mental Health Association’s crisis programs including COAST, Mobile Crisis Rapid Response Team and their residential crisis bed program.  She is currently a member of the CMHA Niagara’s Board of Directors.   Leah’s passion is to equip and develop capacity in the field of developmental disability and mental health with a foundation of Trauma-Informed Care.


September 13 & 14, 2022

12:00 pm – 3:00 pm ET

This is a 6-hour training held over two 3-hour live sessions using Zoom


SafeGuards Member Fee: $135.00 + $17.55 (HST) = $152.00

Non-Member Fee: $170.00 + 22.10 (IHST) = $192.10

See Group Discount for additional savings on fees.


GROUP DISCOUNT: Save 20% off individual fee with group registration of 4 or more participants.

Download the group registration form HERE.

TO REGISTER: Register for September 13 & 14th, 2022


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