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Webinar: Implementing strength-based case management: The value of fidelity monitoring

Learn about results and lessons learned from a three-year study of implementation of Strength-based Case Management in seven organizations across three Canadian provinces. Fidelity assessments of local practice implementation was a core component of this work.

Register for webinar #1.

Webinar objectives:

  • Discuss the role of fidelity in the implementation of evidence-based practices in community mental health.
  • Introduce the Strengths-based Case Management model.
  • Describe facilitators and obstacles to achieving fidelity in delivery of the model.
  • Explain the relationship between fidelity and client outcomes.


This webinar is part of a four part webinar series. Learn more.


The presenters:

  • Tim Aubry is a Full Professor in the School of Psychology and Senior Researcher at the Centre for Research on Educational and Community Services at the University of Ottawa. His research focuses on housing, homelessness, and community mental health services. He was a co-investigator of a CIHR-funded, multi-provincial project examining the implementation and evaluation of strength-based case management in Canada.
  • Eric Latimer is a Research Scientist at the Douglas Mental Health University Institute and Professor in the Department of Psychiatry at McGill University. His research interests focus on community-based supports for people with severe mental illness, particularly their economic aspects. He was the principal investigator of a CIHR-funded study of the implementation and evaluation of strength-based case management in several sites in Ontario, Québec, and Newfoundland.
  • Donna Pettey is the Director of Operations at the Ottawa branch of the Canadian Mental Health Association (CMHA). She has worked for CMHA Ottawa for 30 years and has been instrumental in developing the organization’s Housing First program, as well as other evidence-based practices. She is trained in conducting fidelity assessments in strength-based case management programs.
  • Maryann Roebuck is a Postdoctoral Research Fellow at the Ottawa branch of the Canadian Mental Health Association and the Centre for Research on Educational and Community Services at the University of Ottawa. For her doctoral thesis she examined the working alliance as a mediator between level of fidelity of strength-based case management and subjective quality of life outcomes.

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