Thanks Emma for stating where to direct feedback.
This is such a useful document that lays out the aspirations and goals, with in-depth guidance on actions of what good care looks like. The draft lays out in the beginning, the parameters and elements of care and justice/ethics.
Just to comment on the tone, it keeps a principle of guidance to actual standards in an approachable narrative, that comes across to me at least as client/family centred, rather than a bureaucratic tone; with guidelines that flush out the indicators and actual practices. This matters a lot if we are to engage and apply to practice in an everyday manner.
As they state on the applicability:
“…The CAN/HSO 22004:2021(E) Mental Health and Addiction standard is intended to be used by interdisciplinary teams in inpatient and community-based programs and services. It is broad enough to apply to a variety of health and social service models of care where individualized care is provided, including health systems, community-based programs and services, and virtual care. “
I can’t imagine anyone having the time to really comment and think through without having a lot of time to do so, but if people end up sending comments to HSO, it might help to share what you send, or drafts in the works -- in the comments section here, in the spirit of encouraging dialogue. I realize I’m being unrealistic about the ideal of dialogue, but its fun to try.
I’m starting to form my feedback to HSO on the standard of:
1) Population Health, Service Planning, and Design Standard (see page 1 of the draft document)
1.1 The organization collects data about the service needs of the population(s) served.
1.2 The organization develops partnerships with relevant health and social service organizations and collaborates with them to conduct health promotion and disease prevention activities.
1.3 The organization's service delivery model meets the needs of the population(s) served.
The draft goes into depth via guidelines of what the above looks like and are achieved, some additional direction I suggest are:
While inter-organizational partnerships, profiling the “populations” organizations serve along with good data management are required, there needs to be a greater push towards population health approaches – to a “care system” level.
That would require:
-ensuring the data and definitions of items. are common across all organizations within that system, or at least be able to define how and why the definitions are different.
-That data be automatically provided in its raw state: messed up, confused, poorly done as this is a common occurrence; to then enable actual mobilization of efforts to properly align and define to “get it right.”
The parties (organizations) and those beyond these organizational and siloed worlds, have to talk about the data to then be able to begin to actually align or at least begin to understand each other’s definitions and values.
-requirement that each organization's data is shared openly with each other.
The approach of systems tables be a prime focus is to encourage cross alignment is to be able to put more depth to the goals of organizations: collaborating, partnering. As well the systems tables need a bottom up, across care teams approach.
Any comments to help me along?