and here is a reference to a paper that emphasizes how to respond from a position of building staff resilience...
Maunder, Robert G., Molyn Leszcz, Diane Savage, Mary Anne Adam, Nathalie Peladeau, Donna Romano, Marci Rose, and Rabbi Bernard Schulman. "Applying the lessons of SARS to pandemic influenza." Canadian Journal of Public Health 99, no. 6 (2008): 486-488.