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Reply to "Use of asynchronous virtual mental health resources for COVID-19 pandemic–related stress"

Unfortunately, as the authors note, "many apps advertised online or through app stores are not grounded in evidence or validated through research." So the challenge with promoting virtual resources is not only making the public aware of them, but also educating the public about what to look for when choosing between resources, and what it means for a resource to be high quality.

A number of initiatives are emerging to help patients and service providers navigate through all the options. One example is this project that rated apps and web-based tools created to support people with their substance use, including the degree to which they incorporate principles of gender- and trauma-informed care. Here is a checklist for service providers produced from this research: how to tell if a digital health resource is gender-informed and trauma-informed (printable black and white version here). 

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