The 2016/17 Annual Report and website of the Ontario Patient Ombudsman who is mandated to:
… champion for fairness in Ontario’s health sector organizations defined as public hospitals, long-term care homes and home and community care services coordinated by the Local Health Integration Networks (LHINs, formerly CCACs).
It would be useful to hear from practitioners/clients their local experience as this new initiative has great potential to contribute to care change/improvements.
…we are asking patients and caregivers to continue to be fearless in bringing their complaints to our office and for health sector organizations to be fearless in working with us to help improve Ontario’s healthcare system.
See the report here: