In order to safely accommodate patients presenting to the Emergency Department with COVID-19-like symptoms, North Bay Regional Health Centre divided the emergency department into respiratory (wet) and non-respiratory (dry) zones. The new wet zone contained the location where mental health patients had historically been assessed by the crisis team. Check out this innovation highlight to see how NBRHC came up with an innovative way to reduce Mental Health visits within the ED by diverting to their newly formed alternate location.
