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Promising Practices in Accessing Virtual Mental Health: Supporting Refugees during COVID-19  is a national research project currently inviting refugee newcomers to participate in virtual interviews about their access to formal virtual support for emotional or social well-being.

Formal virtual support means support provided online or by phone by a professional or agency (for example, in support groups or individual sessions with social workers, physicians, counsellors, or other mental health professionals).

The research team is seeking individuals who meet the following criteria:

  • 18 years of age or older
  • Came to Canada as Resettled Refugees or Refugee Claimants
  • Have been in Canada for less than 5 years
  • Live in one of the following Canadian provinces: British Columbia, Alberta, Ontario or Quebec
  • Are fluent in one of the following languages: English, French, Spanish, Arabic, Farsi, Tigrinya, Somali, Amharic, Creole or Kinyarwanda
  • Have (or have an immediate family member with) personal experience accessing formal support for emotional or social well-being
  • Have access to internet and a computer or a phone

Interviews will take approximately 30 minutes to one hour. Participants will receive $30 as a thank you for their participation. All responses will be kept anonymous and confidential.

Recruitment flyers are available upon request in English, French, Spanish, Somali, Arabic, Farsi and Tigrinya.

To express interest or obtain more information, please contact the project coordinator, Ms. Anna Oda:

You can read more about the project at

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