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April 21 2021



nowhere to turn

Nick Downs; Manager Patient Care Services, Community Mental Health Program; Royal Ottawa Health Care Group, (Ontario)

Kaitlyn Hoey; Behavioural Therapist FACTTDD; Royal Ottawa Health Care Group, (Ontario)

Brandon Pasion; Residential Coordinator; Red Maple Supportive Residence – Justice Transition Home; John Howard Society of Ottawa (Ontario)

The Flexible Assertive Community Treatment Team for persons with Dual Diagnosis (FACTTDD) from the Royal Ottawa Health Care Group, and The John Howard Society; the Ottawa Chapter will present on their joint project Red Maple Supportive Residence; a Justice Transition Home for Persons with Dual Diagnosis involved in the Justice System.

In March of 2019 Red Maple opened its doors. This one of a kind Group Home located in Ottawa, is a Pilot Project for the Province of Ontario and is a result of a response to the Ombudsman Report Nowhere to Turn; an investigation into the MCSS response to situations of crisis involving adults with developmental disabilities. This undertaking involves a unique combination of experts in the field of Justice and Mental Health with a concentrated emphasis on treatment, rehabilitation and recovery.

The Speakers will lead you through the inventive start up phases of this project to the present day successful operations of the home, highlighting the achievements, the impediments, and the lessons learned.




Aaron Donnelly MSW, RSW; CMHA Waterloo Wellington (Ontario)

Through research and observation, it has been identified that when families are disconnected from their loved one’s mental health care, it may negatively impact their loved one’s recovery (Pharoah, Rathbone & Wong, 2010).  With this problem in mind, The FACT team at CMHA Waterloo Wellington began developing a program to enhance partnership between families of our clients and the service providers on the FACT team.  The ‘FACT Family Engagement Project’ began in October 2018 and after completing a Quality Improvement analysis, it was determined that in the first year of the program family engagement had increased by 23.88%.  This was accomplished by: encouraging all staff members of the FACT team to collaborate with their client’s families, developing and implementing a Family Support and Education Group, and providing individual support to family members to enhance in the collaboration between service providers and families in supporting the clients of the FACT team.  The goal of this presentation will be to describe the process of developing a Family Engagement Project within a FACT/ACT team context with the hope of sharing information so that other FACT/ACT teams could also increase their collaboration with the families of their clients.

Any questions please contact:

Please share with your team…

Conference Program and Registration:

Cost: Free for all staff on OAAF member teams. ($300 per person for non-members).

OAAF Virtual Conference Registration Form

Conference Dates: March 17 - July 14, 2021

Name: _________________________________________

Team name: ____________________________________

Team city: ______________________________________

ACT Staff____          FACT Staff____

Email address:__________________________________

(your Zoom link will be sent to this email address)

Registration deadline: April 30, 2021

Pre-registration is required for all participants.

(late registrations will only be accepted for new staff hired after this date)

Cost: Free for staff on OAAF member teams. $300 Canadian for all others.

Registration is for the entire conference. There is no single or per session fee or registration option.

Registrants are sent one Zoom link only (recurrent).

You must accept the ZOOM invitation/link in order to be able to participate.

Please email completed form to:

If your team is not an OAAF member team the conference cost is $300 per person.

Please mail your cheque to:  Wendy Black, 65 McDougall Dr., Barrie, ON   L4N 7H6

Please make cheque payable to the: Ontario Association for ACT & FACT


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