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In recent years, service providers in Ontario’s child and youth mental health sector have been exploring how best to integrate virtual care options into service delivery as a complement to providing in-person supports. The emergence of the COVID-19 pandemic, however, has accelerated these efforts. To continue to meet the needs of children, youth and families, many service-providing agencies are rapidly moving to deliver care using a range of telecommunication technologies. Given these shifts, the Ontario Centre of Excellence for Child and Youth Mental Health (the Centre), in partnership with Children’s Mental Health Ontario (CMHO) and sector partners, launched an evaluation study to learn about both the process of implementing virtual care during the COVID-19 pandemic as well as the impacts on clients and service providers. Understanding what has worked well and identifying areas for improvement will enable the sector to take planful and deliberate steps post-pandemic to add virtual care options to their suite of available mental health services for children, youth and families. Read more here: https://www.cymh.ca/en/project...irtual_care_wcag.pdf

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