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According to Australia NSW's “Code of Practice, Managing Psychosocial Hazards at Work", they include:

  • Role overload: unpredictable shifts or hours, multiple tasks requiring repeated rapid switching among the tasks; work that requires continually showing false emotion (e.g. customer service roles)
  • Role underload: highly repetitive or monotonous work
  • Remote and isolated work
  • Poor procedural justice: unfair or inconsistent application of process, rules, and policies
  • Poor organizational change consultation

These are in addition to unreasonable deadlines, harassment, etc.

In July 2022 Safe Work Australia updated its WHS Regulations to incorporate psychosocial risks in the workplace and published a model “Code of Practice: Managing psychosocial hazards at work” providing practical guidance to the states on how to identify, manage and control psychosocial hazards in the workplace. Most Australian states have implemented the regulations and published such Codes of Practice.

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