A recent study in Ontario by the Institute forWork & Health (IWH) finds claimants who report poor treatment by WSIB case managers face a higher risk of serious psychological distress 18 months post-injury. Christa Orchard, research associate at IWH and lead author of the study says this is the first study we know of that establishes a link between case manager communications and elevated psychological distress, independent of poor mental health prior to the injury or illness.
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