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Staff are putting time and effort into completing OCANs with their clients. Is your organization using the information collected in OCAN effectively? Studies have shown that client outcomes improve when providers focus on the needs identified in OCAN.

This webinar shows you how to use OCAN content to support individual client recovery and improve service quality. Hear what other organizations are doing and strategies, challenges and lessons learned.

Originally live-streamed on February 8, 2024.

Click here to watch.

Learning objectives

  • Discover how trainers and managers/directors use OCAN content to support staff in client goal planning, day-to-day practice, and service quality improvement.
  • Recognize the ways your organization is currently using OCAN to support client care.
  • Identify new and innovative approaches to enhance your organization's OCAN practices.

About the organizers

The Ontario Common Assessment of Need Community of Interest (OCAN)

The OCAN Community of Interest is co-led by the Canadian Mental Health Association Peel Dufferin and Ontario Health with the support of Knowledge Mobilization at CAMH.

The knowledge exchange goals are:

  • Increase awareness of the project and its value to Ontario’s mental health and addictions system.
  • Increase interest in using the OCAN to inform service delivery, planning and policy decisions.
  • Increase the quality of client information collected in the OCAN to support client care.

Knowledge Mobilization, Provincial System Support Program (KMb-PSSP)

The Knowledge Mobilization team in the Centre for Addiction and Mental Health’s (CAMH) Provincial System Support Program (PSSP) moves evidence to action to improve programming and inform policy change. Our team works closely with researchers, clinicians, policymakers, system planners, service providers, and people with lived experiences to mobilize knowledge and help people connect.

This webinar took place on Thursday, February 8, 2024, and was part of a two-part series. Session 2 took place on February 29, 2024. Click here to watch Session 2.

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