In Nov. of 2020, Canada Health Infoway published findings from consultations they conducted in partnership with Environics Research on Canadians' perception of digital health. The consultations were done via survey, polls, focus groups, and interviews. Over 50 000 Canadians participated, including people who are underserved by the healthcare system and indigenous people.
Some key findings:
Nearly 70% of those who sought medical care during the COVID-19 pandemic used virtual care.