Case Management for Community-Based Social Services

Case management plays a vital role in the helping professions, ensuring that service users receive the necessary services and access to the right resources to meet their unique needs and overcome challenges.

This workshop is designed to equip people who work in the social services sector with essential skills and knowledge to effectively support service users through change.

This workshop is suitable for both new and experienced "helpers", as well as students and professionals in related fields who want to enhance their case management abilities. Whether participants are working in child welfare, mental health, healthcare, housing, or any other social service setting, the workshop provides valuable insights applicable across various domains.

Key Learning Objectives:

Understanding the Fundamentals of Case Management:

Defining case management and its role in social services/health care settings

Exploring the core principles and best practices in case management

Identifying the different phases of the case management process

Developing Effective Communication Skills:

Enhancing active listening and empathetic communication with clients

Practicing culturally sensitive communication to ensure rapport and trust

Utilizing clear and assertive communication when collaborating with other professionals and agencies

Assessing Client Needs and Setting Goals:

Conducting thorough client assessments to identify strengths, challenges, and resources

Collaborating with clients to establish achievable and client-centered goals

Creating individualized service plans that address clients' unique circumstances

Building and Utilizing Community Resources:

Identifying available community resources and support networks

Developing partnerships with local organizations and agencies for client referrals

Navigating the complexities of service systems to maximize client access to resources

Monitoring Progress and Evaluating Outcomes:

Regularly evaluating client progress toward goals and adjusting interventions as needed

Using outcome measurement tools to assess the impact of interventions and services

Ethical Considerations in Case Management:

Understanding the ethical dilemmas and responsibilities involved in case management

Promoting confidentiality, privacy, and informed consent in client interactions

Upholding ethical standards and codes of conduct in challenging situations

Format and Delivery:

This live virtual workshop is designed as an interactive and engaging experience, combining presentations, group discussions, case studies, and practical exercises. Participants will have the opportunity to apply their learning to real-life scenarios.

Join us for this empowering workshop to strengthen your case management skills and make a positive impact on the lives of the people and the communities you serve.

Register here! - https://www.eventbrite.com/e/7...07?aff=oddtdtcreator

PROMO CODE: Current students use 'STUDENT25' for 25% off your ticket at registation. Limited to 10 tickets per session.

For any in-service training inquires, please contact me at MichelleLewisConsulting@gmail.com.