Certificate for new supervisors: Supervisor training for health and human services professionals

Presented by SickKids CCMH Learning Institute

Date: February 24, 26, March 24 and 26, 2026
Time: 9 a.m. to 4 p.m. ET
Facilitators: Susan Geary, PhD., and Marion Langford, M.Ed.

Description: Supervision is more than oversight—it’s an opportunity to guide, mentor, and empower others. This certificate program helps you build the confidence and skills to lead effectively, from setting expectations and managing performance to coaching staff, navigating challenges, and fostering strong, supportive teams.

This training gives professionals the opportunity to strengthen their leadership proficiency and further develop the practical skills needed to be a more effective supervisor in health and human services.

Supervision and leadership in the helping professions come with unique challenges that require tailored solutions. This program offers practical leadership and supervisory tools specifically designed to address these distinct challenges.

Consisting of four comprehensive modules, this program is designed to equip new, aspiring and existing supervisors with essential leadership skills. Each module delves into a vital dimension of effective leadership, providing practical insights and strategies for success.

This program is offered as an open module series, allowing the flexibility to register for any of the four individual modules or the entire series, depending on your learning objectives. Whether you choose to join one module or all four, this series aims to provide valuable insights and practical tools for those looking to enhance their supervisory/leadership skills.

Modules:

• February 24, 2026: Essential skills for the new supervisor - Explore the basics of supervision, such as how to set clear expectations, delegate, provide feedback and coach staff members.
• February 26, 2026: Leadership and motivation - Examine leadership tools that motivate staff members to achieve peak performance and embrace change.
• March 24, 2026: Holding difficult conversations - Understand how to prepare for and conduct any difficult conversation.
• March 26, 2026: Cultivating your credibility and influence - Learn how to engage people in a way that gains their trust and respect; how to create conditions for a beneficial and positive working relationship with others.

Please note: This is a four-module/webinar certificate program. You must complete all four modules within a year to obtain the certificate. Each of the modules may be taken on their own as a stand-alone training.

Registration fee: General - $1,200  |  Student and group rates are available

For full program overview and registration details please visit: https://cvent.me/n191gX

Facilitator Bio:
Susan Geary, PhD. Dr. Geary has over 20 years’ experience as a trainer, coach, consultant, and corporate education manager. She has developed and facilitated workshops for managers, supervisors and employees in management, communication, influence, change management, supervision, team building and coaching skills. Susan is passionate about adult learning and believes in creating a learning environment that is safe, energizing, focused on learning, practical, and relevant to the job. She is a dynamic presenter and her workshops are enthusiastically reviewed time and time again. Her mission is to help managers and employees develop the necessary skills and knowledge to perform optimally within organizations. Her clients include many organizations in the non-profit sector as well as major national and international organizations and the provincial and federal government. She has a PhD in adult education and is the co-author of the book Colour Savvy: Help

Marion Langford, M.Ed. Marion is an experienced and certified coach, facilitator, and organizational change specialist with over 25 years experience. Marion specializes in the practical how-to of difficult and transformational conversational methods and questions. Her focus is on supporting leaders in the creation of positive change in their relationships with staff, community partners, and funders, while operating from a deeply empathic set of values, skills, and premises. She specializes in innovative leadership development, team and group dynamics, workplace communications, mind/body integration, and career transitions and decisions.