Develop and enhance your supervisory skills in the Health and Human Service sector with our Certificate for New Supervisors

 Leading the way in Mental Health Training and Education

Did you miss our Management Certificate training? Not to worry, we have your leadership training needs covered this Summer with our Certificate for New Supervisors on July 16, 17, 18 & 19, 2019

Facilitators: Susan Geary, Ph.D. & Marion Langford, M.Ed.
This training is suitable for: New supervisors, or experienced supervisors who would like to fine-tune their supervisory abilities in the Health and Human Service sector.

This 4-day certificate program gives participants the opportunity to develop and enhance their supervisory skills through the 4-key supervisory based modules that together build the supervisor skill set.

July 16 | Module 1: Essential Skills for the New Supervisor  will provide the basics of supervision such as how to set clear expectations, how to delegate effectively, how to give positive and corrective feedback and how to coach for improved performance.

July 17 | Module 2: Leadership and Motivation for Supervisors, participants will examine the supervisor's role in leading and motivating employees through needs assessment and appropriate leadership style.

July 18 | Module 3: Holding Difficult Conversations for Supervisors, participants will learn how to address the difficult conversations that are needed with staff through building awareness of different approaches to conflict. Participants will gain a toolkit of questions and guidance addressing aspects for framing the issue along with setting boundaries and accountability in these conversations.

July 19 | Module 4: Building and Sustaining your Credibility and Influence, provides insight and support for how a supervisor engages in building and sustaining credibility and influence, including the strategies for working with staff, peers and your manager/director, as well as offering practical advice on establishing a support network and mentoring relationships to sustain ongoing development.

Take the full certificate program, or any one of the individual workshops! Each Individual Learning Module may be taken separate from the Certificate Program as stand-alone workshops however, all 4 modules must be completed to receive the certificate. 

Find the full descriptions and registration details on our events page