Trauma Informed Approach to Communication

Learn how to embed trauma informed communication in your practice that considers cultural safety and humility. This training will delve into best practices for those in health and human services to build their comfort level in working with trauma informed care principles, focusing on trauma informed communication.

This training builds on previous trauma informed care knowledge and practical application to communication within service settings and with diverse communities – including Indigenous communities. This training will assist those in the health and social services fields to build their comfort level in delivering services using trauma informed care (TIC) principles with a focus on trauma informed communication.   TIC communication is important in our practice as it recognizes the prevalence of trauma and provides for the opportunity for service providers to integrate a knowledge framework about trauma in all aspects of service delivery. Doing so provides the opportunity to create safer spaces, allows for voices to be heard and trauma stories validated. Communication in a trauma informed way creates inclusive and supportive service delivery while avoiding retraumatizing those we are supporting.   

Learning Outcomes

1. Outline trauma informed communication
2. Review and discuss empathetic communication.
3. Identify and practice how to stay grounded
4. Practice active and reflective listening
5. Analyze how to respond to dysregulation and how to handle trauma-related emotions.

Who Should Attend 

This course is recommended for health care professionals, social workers, child welfare professionals, mental health professionals, educators, law enforcement, and any professionals who interact with individuals. 

Course Dates & Format 

April 14 & 15, 2026 

1:00pm – 4:00pm ET

This is a 6-hour training. This course consists of two 3-hour interactive virtual sessions using Zoom.

Instructor:  

Cristine Rego, MSW, RSW is a proud member of Lac Seul First Nation and has been actively working to improve health outcomes for her people. Cristine has many years’ experience working with First Nations, and in developing curriculum and delivering education. She is an experienced trauma social worker. She is a sought-after speaker with experience in trauma work, cultural safe practice, TIC, and other issues relevant to Indigenous peoples.  

Training Fee

Member Fee: $195.00 + $25.35 (HST) = $220.35

Non-Member Fee: $235.00 + $30.55 (HST) = $265.55

Group Registration: Save 20% off individual fee with group registration of 4 or more participants. Download the group registration form HERE.

Continuing Education Information 

Licensing boards and professional organizations will grant Continuing Education credits for attendance at their discretion when participants submit the course outline and certificate. 

In-Service 

This is available as an in-person or virtual in-service training and customized to suit your needs.

To Register

Register for April 14 & 15, 2026 here https://www.safeguards-training.net/course/approach-to-communication/