Mental Health & Addictions North - COVID-19 Innovations: Virtual Waiting Room - After-hours Clinic

Before COVID-19, patients accessing the Georgian Bay Family Health Team's Collingwood After-Hours Clinic would wait to be seen in the corridor outside the clinic. Social distancing requirements made this problematic, so services needed to be adapted. See how the After-Hours Clinic adapted their service design to allow patients to access medical care while remaining in their own safe environment. 

To see more examples of the ways in which mental health and addiction service providers in Northern Ontario have redesigned their services and formed new partnerships to adapt to the shifting landscape of COVID-19, please visit our Innovations page on EENet here.