Mental Health & Addictions North COVID-19 Innovations: Responding and Adapting Services at HANDS the Family Help Network

Prior to COVID-19, no comprehensive approach to managing a complex incident such as a pandemic existed at HANDS. See the innovation highlights below to see how HANDS the Family Help Network implemented an Incident Management System to frame their response to the pandemic, how they developed a Brief Intensive Therapy model to support families in need of more intensive support, how they are supporting their staff in working from home, and how they are embedding IPAC measures in their planning for safe return to work.